FAQs

Every tee is printed on demand. When you place an order, we print your chosen design onto a blank tee in your size and colour, let the print cure, inspect it for placement and quality, then pack and ship it. Printing to order means less waste and lets us offer many designs and personalized options without keeping piles of unsold shirts.

You see an order confirmation page straight after checkout and receive a confirmation email with your order number within a few minutes. If the email does not arrive, check your spam or promotions folder, then contact us so we can confirm the order and the email address you used.

Yes, on designs that show personalization fields on the product page. We print exactly what you type, so check spelling, capital letters and years carefully before you pay. For photos, upload the sharpest version you have; if a photo is too small or blurry to print well, we email you before printing. You must have the right to use any photo you upload, as explained in our Terms of Service.

Yes. Within 24 hours of ordering, and as long as the order has not shipped, we can change the size, colour, design, personalization or address, or cancel the order completely, free of charge. Email us with your order number as soon as you notice. After 24 hours we still try to help if the tee has not been printed yet. Details are on Cancel or Change an Order.

Yes. Family reunions, birthday groups and team events are common. Place one order with all the sizes, or email us first if you have a firm event date and want us to check timing. Each person’s size can be checked against our Size Guide before you order.

Yes. Enter the recipient’s address as the shipping address and yours as the billing address. If you would rather they not see what you paid, mention it in the order notes and we will confirm what the packing paperwork shows. If the size turns out wrong, the recipient can exchange it within 60 days of delivery.

No. We do not print logos, characters or artwork owned by other companies or teams without a licence, even on private orders. We are happy to help with an original game-day design in your team colours with a name and number instead. See our Intellectual Property Policy.

Nothing. Shipping is free on every order to the United States, Canada, Australia and New Zealand, with no minimum spend and no coupon needed. See Shipping & Delivery.

Allow 1–3 business days for printing, inspection and packing, plus an estimated 3–7 business days in transit, so most orders arrive within 4–10 business days. Busy holiday periods can add up to two business days of processing, and international parcels can take longer at customs.

We deliver to the United States, Canada, Australia and New Zealand, and orders ship from the United States. If your address is elsewhere, checkout will not offer a shipping method.

Orders delivered within the United States have no import duties. Orders to Canada, Australia and New Zealand may be charged import duties or taxes by the destination country; these are not included in our prices and are paid by the recipient if they apply.

We email you a tracking link when your parcel ships. You can also look up your order on our Order Tracking page with your order number and checkout email. The first tracking scan can take 24 to 48 hours to appear.

Contact us if tracking has not updated for 7 business days, or the parcel has not arrived 7 business days after the latest estimated delivery date. We open a carrier investigation, and if the parcel is confirmed lost or not found within 5 business days, we send a free replacement or a full refund.

Count back about 10 business days from the date you need the tee, then add a few days for weekends and holidays. Personalized tees can take a little longer if we need to check a photo or spelling with you. If you have a firm deadline, email us before ordering with the date and destination and we will tell you honestly whether the estimate fits.

Please email us before ordering if you need delivery to a P.O. box, parcel locker or APO/FPO/DPO address, so we can confirm whether the carrier for your order can deliver there.

Check around the property, with neighbours, building reception or the mailroom, and with your local post office. If it still has not turned up, contact us within 60 days of the delivery date and we will work through it with the carrier.

You can return or exchange any product within 60 days of delivery, for any reason, with no restocking fee. Contact us first with your order number; once approved, you have 14 days to send the item back. Full details are in our Returns & Exchanges Policy.

Yes, within 60 days of delivery. You pay to send the original tee back and we pay to ship the new size to you. If we sent the wrong size, the exchange is free and you usually do not need to return the wrong tee.

If the tee is misprinted, defective, damaged or not what you ordered, return shipping is free: we send a prepaid label or reimburse you, and often no return is needed at all. For change-of-mind returns and size swaps, you pay the return postage.

Once your refund is approved, it reaches your original payment method within 7 calendar days. Approval happens when we receive and inspect your return (within 2 business days of arrival), approve a photo claim, or confirm a cancellation. See our Refund Policy.

Email us within 60 days of delivery with your order number, a photo of the whole tee laid flat, a close-up of the problem and a photo of the size label. We send a free replacement or a full refund, and in most cases you keep or recycle the faulty tee.

Yes. Personalized tees are covered by the same 60-day window. If what we printed differs from what you entered, we reprint it free. If it matches what you entered, it is treated as a change-of-mind return.

Our classic tees have a unisex, straight-cut fit with a crew neck and short sleeves. Sizes run from S to 5XL. For the classic tee, the full chest measurement goes from 36 inches (S) to 64 inches (5XL) and body length from 28 to 35 inches. All measurements are in our Size Guide.

Choose the larger size for a relaxed fit or to layer over a hoodie, and the smaller size for a closer fit. The most reliable method is to measure a tee you already like flat across the chest and compare it with the chart.

Turn it inside out, wash cold with similar colours on a gentle cycle, tumble dry low or hang dry, and never iron directly on the print. Avoid bleach and fabric softener on printed areas.

We aim for an accurate match, but screens show colours differently and ink on cotton looks a little softer than pixels, especially on dark tees. Some product images are digital mock-ups. If a colour arrives clearly different from the product page, we treat it as not as described and replace or refund it.

Cotton tees can relax or shrink slightly after the first few washes, especially in hot water or a hot dryer. Washing cold and drying on low or on a line keeps shrinkage to a minimum. If you always tumble dry hot, choose the larger size when you are between two.

Our classic tees use a unisex cut that suits most adults; many people who wear women’s fitted tees prefer one size down in a unisex cut. This chart covers adult sizes S to 5XL. If a design is offered in other styles or children’s sizes, the measurements are shown on that product page.

The payment options available for your order are shown at checkout before you pay. We list only options that are active for the store. Read more on our Payment Methods page.

All prices are in US dollars (USD). If your card uses another currency, your bank converts the amount and may charge its own foreign transaction fee.

Yes. The site uses encrypted HTTPS, payments are processed by PCI DSS–compliant providers, and we never see or store your full card number. We will never ask for card details by email or phone.

No. You can check out as a guest. An account simply lets you see past orders and save addresses for next time.

We use your details to print, ship and support your order, and uploaded photos only to print your tee. We do not sell personal information. See our Privacy Policy for the full picture and your rights.

Email [email protected] or submit a ticket. We reply within 1 business day, Monday to Friday. Our Contact Us page lists what to include so we can help faster.